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What is behind the decline of Pegasystems Inc. (PEGA) stock?

Pegasystems Inc. (PEGA) experienced a decline of 7.35% in the aftermarket. However, the last trading session concluded at $118.72 with an increase of 0.35%.

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Accelerated Growth in Third Quarter 2021

PEGA reported third-quarter results in 2021 on 27th October 2021. The company successfully showed an accelerated growth of 22% over the year. According to the company, digital transformation is being pursued with vigor by sophisticated enterprises. The organizations understand that they must adapt to today’s demands while also planning for the changes that will inevitably occur tomorrow. Lastly, PEGA helps its clients smash business complexity with solutions built on a low-code platform and an outcome-centric workflow methodology. This allows them to operate better, simpler, and quicker in an uncertain environment.

New Global Messaging Standard for Payment Investigations

On 13th October 2021, PEGA announced that it has been enhanced to assist banks to comply with the ISO 20022 standard, which controls how payment data is shared between financial institutions. PEGA is helping banking institutions future-proof banking operations and relieve the transformation standard. This is done by providing industry-leading ISO 20022 compliant payment exceptions operating systems to the market.

Moreover, ISO 20022 will let banks communicate payment data more simply, as well as process and solve transaction exceptions on behalf of the customers, by using a single open language. Currently, the underlying data is delivered separately typically by email, free-format SWIFT, or other unstructured forms.

NSW Government Deploys PEGA

PEGA stated on 7th October 2021 that through the newly established Strata Hub, the NSW Government has implemented PEGA software to assist streamline its building bond administration process. Furthermore, the NSW Government is providing unprecedented openness, speed, and accountability to developers, inspectors, and building owners by digitizing the Strata Building Bond and Inspections Scheme (SBBIS) with a new website and mobile app.

On all newly constructed multi-story strata projects in NSW, the government requires developers to post a bond equal to 2% of the building contract price. This protects new multi-story building owners by requiring monies to be set aside in advance to cover the expenses of repairing substandard work. Last but not least, the prior paper-based bonding approach, on the other hand, was inefficient and time-consuming.

Survey on Healthcare consumers

PEGA reported on 5th October 2021 that during the pandemic, healthcare consumers have grown more forgiving of physician errors. Despite ongoing challenges that continue to plague the healthcare business, the proportion of patients who stated they would switch physicians owing to inadequate communication and engagement declined by a remarkable 23% (from 86 percent to 63 percent) from the previous year. Moreover, PEGA polled 2,000 U.S. consumers and 200 healthcare company decision-makers for the third year in a row on the level of engagement in the sector.

Consumers reported a variety of improvements in coordinated involvement from their doctors and insurers.  Consumers are gradually becoming more prepared to let payers and providers utilize more technology to improve their health outcomes. For example, 53% of customers say they’re willing to provide insurers real-time access to their health data, up from 33% last year. Furthermore, 49% are okay with their physicians employing artificial intelligence to make better medical judgments. Lastly, health businesses have the chance to develop new proactive ways to connect with health consumers when customer comfort levels with these techniques improve.

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